SHIPPING AND RETURN POLICY

   
Thank you for your interest in Quinn Records TM.
Mon-Fri: 9AM-5PM CST.* Fri: 10AM-4PM CST
Phone: (314)-241.1538
Fax:      (314)-241.1538
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ORDER PLACEMENT OPTIONS
To place an order, at www.quinnrecords.net. You have the option to fax your order,
mail in your order, finish placing your order by phone, or to submit it securely online.
If you would like to speak with someone before placing an order, send an e-mail to
customerservice@quinnrecords.net.

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SHIPPING
Orders are shipped from our warehouse in St. Louis. 80% of orders are delivered within
3 - 7 days of being shipped. In-stocked orders placed before 2PM CST will ship the same
day. We will notify you within 24 hours if items you ordered are out-of-stock. Orders
are shipped FedEx Ground. Expedited shipping is available. We do not ship to APO/FPO
addresses. E-mail customerservice@quinnrecords.net for more information.
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PAYMENT METHODS

  • Visa                                                            
  • MasterCard                                                   
  • Discover                                                        
  • American Express                                          
  • JCB
  • Diners Club
  • Carte Blanche
  • Money Order/Cashier's Check
  • Check (must wait to clear)
  • Wire Transfer/Direct Deposit (call for info)
  • No C.O.D.

Send Checks or Money Orders to:
Quinn Records TM
PO Box 771693
St. Louis, MO.63177-1693
See Pricing Policies below for more information.
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RETURNS
  • No restocking fees,
  • Cut-outs, promos, Full-Length LPs', breached cd's,                                              
    special order products, record club are one way
    and altered garments are not returnable
    .              
  • Shipping and Handling charges are non-refundable.
  • Returns must be authorized by Quinn Records TM.
  • Claims must be made within 10 days from receipt.
  • Items must be sent Freight Pre-Paid.
  • Please allow 2-3 weeks to process credits.
CANCELLATIONS
  • No restocking fees.
  • Order cancellation can only be made before shipment.
  • Once shipment occurs, the return policy is in effect.
To make a return, e-mail customerservice@quinnrecords.net with your order
number and items you would like to return. We e-mail you back with the
Return Authorization Number along with instructions. Items returned to our
warehouse without  a Return Authorization Number will be refused.
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DOMESTIC SHIPPING
Shippments are F.O.B. St. Louis, MO.

Shipping rates on our website apply to destinations within contiguous
United States of America. Other destinations require additional charges.



Two shipping addresses are allowed per order.
Any additional drop shipments will be charged $ 3.75 each.


While Quinnrecords.net will do everything possible to meet acceptable
delivery dates quoted or acknowledged by our sales representatives,
these are only estimated dates of delivery.
The company accepts no liability for delays in delivery.


Shipping Method For Merchandise, Accessories and Free Shipping                             
On $ 50.00 or More:

Need your order FAST?  No problem!  All in stock orders placed
before 2:00 PM CST are shipped the same day.


Shipping Time

Orders are shipped from our St. Louis warehouse.
Most orders are delivered 2  business days after being placed.
We will notify you within 24 hours if items you ordered are
out-of-stock.


Orders are shipped regular FEDEX ground. We do not ship to APO/FPO addresses.
Expedited shipping options and quotes are available
at checkout.
Orders shipped from multiple warehouses may incur
additional shipping charges.
Orders cannot be picked up at the warehouse
.


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Express Shipping:
Express shipping may be available upon request. To inquire about this service,
please contact our Customer Service department for available options and shipping times.
Express shipping rates are based on the actual weight of the order, so we will not know
the exact charges until your order is prepared for shipment. Charges for express shipping
will be added to the total of your order prior to billing.
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International Shipping:
The shipping charges for shipping international orders are based on the estimated weight
of the package. The shipping charge is calculated after the Bill To section of the on-line
order form is completed. This allows you to review the shipping charges prior to submitting
your order.
International orders, which do not fit into a Global Priority Envelope, will be shipped via FedEx.
The shipping charges do not include any customs or duty charges that may be due in a
particular country. Quinnrecords.net has no control over those charges and they are the
sole responsibility of the person placing the order.
When it is possible, we will ship packages via Global Priority, for a flat rate of $18.95.
Please note, there are weight and size restrictions for this shipping option.
Not all orders will qualify for this method.
If your country's name is not listed in the country selection field on the order form,
we do not currently ship to your country.
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Quinnrecords.net CD Shipping Policy

In the U.S.A., if you get one CD, we send by first class mail.
(Your CD will arrive in 3-5 business days).
In the U.S.A., if you get four CD, we send by Priority Mail.
(Your CD will arrive in 5-6 business days).
In the U.S.A., if you get five or MORE CD, we send regular FEDEX ground.
(Your CD will arrive in 1-5 business days).
Outside the U.S.A., we use Global Priority Mail.
(Your CD will arrive in 5-6 business days).


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Quinnrecords.net Policy For  Free Shipping on Orders of $ 50.00 or More!

Free Shipping Details:
To qualify for free standard per-order and per-item shipping, your order must total at
least $ 50.00 before taxes or other charges.
Free shipping offer applies to Quinn brand products only with the exception of Merchandise
products.
This offer is not valid on orders in process or previous purchases. Offer is available
only in the contiguous 48 states.
Offer includes standard per-order charge (if only qualifying items are included in your order)
and standard per-item charges but does not apply to expedited shipping charges for three day,
second day and next day shipping.
This offer is not valid for the following SKUs:
QRS51138-1, QRS51135-1,QRS81210-6,QRS51201-1,QRS41133-1,
QRS81211-1,QRS21012-1,QRS081212-1, QR100122-4,QRS101226-1,
QR101228-1, QR101225-1,QRS091214-1, QRS081213-1, QR121236-1,
Vinyl 12" Cassette Tapes, Vinyl 7",Bulk CD's, Jewel Cases".
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Backorder Policy

Backorders are based on product availability at the time of shipment
and will be filled as soon as possible, usually within seven days.

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Delivery Time:

Actual delivery time will vary based on the number of days it takes the carrier to
deliver your package from our warehouse in St.Louis to your particular address.
See chart below:


GENERAL DELIVERY TIMES
FEDEX Ground delivers Monday - Friday
USPS delivers Monday - Saturday

HAWAII & ALASKA
For shipments to Hawaii & Alaska we ship via the United States Postal Service standard mail.
Delivery time usually takes 5-7 days.


P.O. BOXES & MILITARY BOXES

For shipments to military boxes we ship via the United States Postal Service standard mail.
If you have any additional questions, please do not hesitate to contact us.
Thank you for shopping at Quinnrecords.net
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PAYMENT POLICY FOR COMMERCIAL CUSTOMERS


For churches, businesses, schools, and government agencies,
Quinn Records TM  offers several payment options including,
cash, certified check, check by phone, purchase order,Visa,
MasterCard, Discover,  American Express, check, money
order, wire transfer, and Open Account ( with approved
credit application).

A service fee of $ 20.00 will be charged per returned check.
Orders placed on credit are also subject to the General Terms
and Conditions in the Credit Application of Quinn Records TM.

PRICING POLICY
  • All prices are subject to change without notice.
  • Quinn Records TM reserves the right to change prices, colors
or materials, specifications and quantities mentioned in our
catalog and/or on our website without notice or obligation.
  • Quinn Records TM is not obligated to honor typographical
errors.
Please call for quotes on special configurations not listed in
catalog and/or on our website.

Method of Payments:

CREDIT CARDS
We currently accept Visa, Master Card, American Express and Discover Card.
When your order is placed, the charges will be authorized against your card
and funds are put on hold until the transaction is completed. When your order
ships, your card is actually charged.
Your billing information must be exactly as it appears on your credit card statement.
If any numbers are different, the order cannot be processed. Be sure to correctly
spell city names and avoid using abbreviations unless that is how the information
appears on your statement.
Contact your financial institution if you need the exact billing address associated
with your credit card.

DEBIT CARDS
Debit cards are tied directly to your checking account. While credit cards put a hold
on your line of credit,debit cards put a hold on actual funds/monies in your checking account.
The amount of your order is held on your debit card and the debit card owner does not,
have access to these funds until the hold is taken off. Holds usually last 3-5 business
days and may vary with your financial institution.
Other Method of Payments:

Checks:
  • Checks must be drawn from an U.S. Bank
    to be accepted.
    Include the CD number(s) you are ordering, your name, full
    mailing address, and a phone number where you can be
    reached if there are a questions.
    Quinn does not accept personal checks in the amount
    of $50.00 or more.
Money Orders:

  •  If you live outside the U.S., it must be
    an International Money Order in U.S. dollars.
    Include the CD number(s) you are ordering, your name, full mailing
    address, and a phone number where you can be reached if there are a question.

Mail your order:,

  •  please go through the shopping cart,
    and then print your order form.

Please make all Checks/Money Orders payable to Quinn Records TM
  • Our check payment address:
    Quinn Records TM
    PO Box 771693
    St.Louis, MO 63177-1693
  • No C.O.D.


ONLINE STORE CREDIT

It is possible that you may be entitled to a store credit for one of several reasons.
If you have a store credit,it will automatically be applied to your next order.
No action on your part will be needed,no codes to remember or numbers to type.


GIFT CERTIFICATE

To apply a Gift Certificate to an order, simply type in the Gift Certificate Code
during the checkout process in the box titled:
Gift Certificate Number and then click on the "Apply" button. You will see the
amount of the gift certificate applied to your order.
If the entire amount of a gift certificate is not used on a given order, the balance
is retained in our system and the code can be used again to apply the balance.

All Payment forms are subject to verification and review by Quinnrecords.net.
Quinnrecords.net reserves the right to refuse to process any transaction, sale or
shipment of orders due to suspected fraud, unauthorized or illegal activity.


Quinnrecords.net Coupon Codes For Your Use:


Following are our currently active Quinnrecords.net coupon codes that are available
for your use.
Please note that you can only use one coupon on an order, so if you are eligible for more
than one coupon, select the one that offers you the largest discount.
Quinnrecords.net Coupon Codes

Guidelines for using coupons


To receive the discount, you MUST type the Code into the Coupon or Promotional Code box
of the Order Form.
Discount can not be applied if not entered at time order is placed.
Coupons that are marked N/A do not require a code to be entered.
There is a limit of one coupon per order.
Coupons can not be applied to retroactively to previously placed orders.
If you use a code for which you do not meet the requirements (such as first when it is
not your first order),we will adjust your order accordingly.
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Quinnrecords.net Privacy Policy

  • We don't store your credit card number anywhere. When you type it, the processor only
    gives an immediate response on whether it was accepted or not, without showing us
  •  the number.
  • You would have to type your number each time that you return.

  • We will not ever give or sell your customer info to any other company.
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Quinnrecords.net Custom Policy


You may be subject to import duties and taxes, which is levied once a shipment reaches your country.
Additional charges for customs clearances is your responsibility.
We have no control over these charges and can not predict what they may
 be since custom policies vary widely from country to country.
We recommend that you contact your local customs office for further information on how
these charges are assessed and applied.

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FREE CD or CASSETTE TAPE
 

We appreciate your business. When you purchase 2 or more titles
either in CD
 or Cassette Tape format,we will give you 1 free!
The Free title will be the title that you ordered, but we reserve the right to give you
any title that we choose,of course we will give you an equal type product, because we
appreciate your business.
But we will always make an honest effort make sure that the Free Title will be the one
that you originally ordered from us.

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This shipping and return policy was last updated on Sunday May 24, 2015

© 2012 Quinn Records TM.